Delivery times

What the estimates mean

• Every service shows when it usually starts ("Usually starts within 1 h").
• Every package shows an estimated delivery time for that quantity ("~13 h", "~3 days"). Bigger orders take longer: services deliver at a steady speed per day.
• On your order, Expected by is the estimate from the moment you placed it.

These are estimates, not promises. Platforms change, and delivery can be slower or partial — whatever isn't delivered goes back to your balance (see Refunds).

While you wait

• Starting means we have the order and are starting it. Working means it is being delivered or is lined up to start.
• Progress shows as soon as it's reported. You can close the page; delivery carries on.
• If an order hasn't started after about 6 hours, it is flagged to our team, who look at it by hand.

Live viewers and done-for-you work

• Live viewers start within minutes when there is room. If no room frees up within 30 minutes, the order is refunded in full. See Live viewers.
• Done-for-you listings depend on the platform's own review, which we can't speed up or promise. See Done-for-you listings.

It's past "Expected by"

Some orders run a little over the estimate. If yours is well past it and still shows no progress, ask in the chat with your order number — we'll check it and, if needed, pass it to the team.