Refills
What a refill guarantee covers and how to ask for one when a count drops.
Some followers, members or likes can disappear over time. Services with a refill guarantee top those drops back up during their refill period. A service that has one says so and for how long — "Refilled free for 30 days if it drops", "Refill for 1 year" or "Lifetime refill".
Some services promise "no drop" or a refill period in their own description but have no refill we can ask for: they say "Claims no drop for 30 days — no refill here". Those can't be refilled from your order page. The glossary explains the difference.
Ask for a refill
- Open the order in your dashboard (Orders).
- Tap Request a refill.
- That's it — we pass it on and the drop is topped back up. Refills are free.
When you can
- The order must be Done (completed) and its service must have a refill guarantee. The button only shows when both are true.
- Ask within the refill period shown on the service.
- Orders that were Partly delivered, Refunded, Cancelled or Not delivered can't be refilled — the undelivered part was already refunded to your balance.
Didn't work?
If the count still looks low a while after you asked, tell us in the chat with the order number and we'll check it.
From code
POST /api/v1/orders/{id}/refill, action=refill on the SMM-compatible endpoint, or the request_refill tool on the MCP server. See API, SMM tools and AI agents.
Didn’t answer it?
Ask the chat — it can also check your own orders when you’re signed in.